Returns & Exchanges
At Bare Steel Equipment, we stand by the durability of our gear; if you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Gear
Securely pack your items in the original shipping crate or box, ensuring all hardware and protective inserts are included to prevent damage during transit.
- 3.Affix Shipping Label
Print your provided return shipping label and attach it clearly to the outside of the package, removing or covering any old shipping marks.
- 4.Receive Refund or Credit
Once our warehouse inspects the equipment for quality assurance, we will process your refund to the original payment method within 5-7 business days.